FAQ

Q1:Are you a manufacturer factory?A:Yes.we are professional factory. Our factory was founded in 2006 and have over 12 years   experience in this industry. Our products are hot sold all over the world with trustworthy quality and competitive price.A:We have 2 factories occupy a total area of 8000 square meters with over 88 workers and 50

professional engineering technicians.

Q2:What are your main products?A:wooden and bamboo hair brush, pet grooming brush , bath brush , wooden comb, wooden  tissue box and other household wooden/bamboo products.

Q3:Does your company accept customization? Can I change the size of product?A:We have our own factory and excellent design team, and we accept OEM/ODM.A:We have standard size for all products. But we can also make the different sizes as per your exact requirement.

Q4: What's your minimum order quantity ( MOQ ) ?

A:Generally products MOQ is 1200pcs each item; Some small products MOQ is 2400pcs each  item. For wholesale items , MOQ is 200 pcs.

Q5:What's your payment term ? Special service ?A:T/T.  Alibaba trade assurance . Western Union, or Cash.B:We can offer small order service, Amazon warehouse service, door to door service,free  logo, free stock, money refund for delivery delay.

Q6:What's your sample rules ?A:

* 5-7days for normal sample , 8-15days for new design sample.* If we have sample on hand, we can offer 1-2pcs free samples for quality confirm.* If the sample made according to customer requirement, small charge will collect.* welcome to present your design idea, artwork.